Documents

Student Information

Formal Complaint System

You Can Appeal A Decision

We Offer Support If You Need It

Information and Forms for Students

As a provider of Australian education, we are required to give our students access to their wrights and responsibilities as a student. In the documents & forms below you will find details about appealing assessment decisions, complaints, request for refunds among many other documents and forms. If you are unsure of anything, please call one of our friendly staff so they can help you out. All calls are confidential.

This document is an in depth booklet of all the wrights and responsibilities of a student, as well as our responsibility to you as an RTO

STUDENT HANDBOOK 

This form is to be used if you need to make a complaint or appeal an assessment decision

COMPLAINTS AND APPEALS

This form is to be completed if you are requesting a refund

REQUEST FOR REFUND

This link will take you to our online feedback form

FEEDBACK

This link will take you to the enrolment portal to our platform

ENROLL

These forms are used to gather evidence for an RPL (recognising prior learning)

RPL APPLICATION

RPL INDUSTRY SUBJECT MATTER

This short form is used for people that have issues with LLN to help your assessor gain an understanding of the support you will need

LLN TEST

This link will take you to the quote and agreement form. This can be used to give information to NHSC for us to give you a quote 

QUOTE AND AGREEMENT